About us

Who we are

Founded 25 years ago Assistenza International is a privately owned Canadian company that provides white-label business-to-business services across North America. Our services are provided 24 hours a day, 365 days a year in multiple languages suiting the needs of our customers. We have the financial strength to partner with the largest insurance, bank, manufacture and affinity groups in North America.

From accident towing to legal assistance to babysitting needs, Assistenza International offers expert solutions in response to our vast client base across Canada.

Our uniquely diverse service offering is possible thanks to Assistenza International‘s extensive North American network helping us put your customers’ needs first.

Mission

Our mission is to make our innovative services available to you and your customers.

Our goal is to help you exceed your clients’ expectations by:

  • Adding value to your offer
  • Assisting in your Customer Relationship Management program
  • Attracting, retaining and increasing your client base
  • Increasing your market visibility differentiating your offer

Why Assistenza International?

Our network of reputable suppliers chosen under strict admissibility conditions.

You can be confident in selecting Assistenza International as your service provider for the following reasons:

  • Our experience in supplying white-label value-added cost effective services
  • Our reputation nationwide
  • Our comprehensive and innovative assistance programs
  • Our caring team of qualified, multilingual professionals
  • Our assistance programs will help you increase customer loyalty, attract new customers and generate additional revenue
  • Our network of reputable suppliers chosen under strict admissibility conditions
  • Our Customer Service will support your marketing goal to maintain close relationships with your customers, ultimately improving your bottom line

Value-added programs

Today the needs of corporate clients and their customers are rapidly changing. Assistenza International responds to this situation by using creative and proactive services that help solve your customers’ needs. Our consultants can design a value-added assistance program perfectly suited to all budgets and specific needs.? From the moment our agents answer the phone, your customer’s needs become our priority. Each situation is evaluated individually and specific solutions are proposed. Assistenza International’s role does not end there. Our customer care agents continually track each situation until assistance has been provided and your clients are satisfied.

Facts

  • Offices in Montreal & Toronto
  • Over 25 years of experience
  • Several spoken languages :
    English, French along with 13 other languages
  • 24 / 7 / 365
For more information about our services Do not hesitate to contact us