24/7 Claims & Overflow Call Handling

24/7 Claims and Overflow call handling

Assistenza offers an efficient and professional service to handle both claims and overflow situations. The services include but are not limited to filing claims, transferring calls, taking messages, etc. by a care center that has 25 years of experience in handling claims and overflow situations using your protocol.
Here are some of the advantages we can provide you when it comes to taking claims:

  • The fact that 80% of Assistenza’s clients are insurance companies has helped us understand this industry’s specific needs associated with their customers
  • A consistency of high quality service developed through almost 25 years of experience
  • A sophisticated telephone system to be able to manage any crisis that may arise

We also provide Business Continuity for many companies which include: overflow for small outages, meetings, trainings, disaster situations, Etc.